Skol Casino Data Protection

At Skol Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Skol privacy policy explains what information we collect when you visit Skol Casino.com, how we use it, who we may share it with, and what rights you have over your own data. By registering an account, using the Skol app, or accessing any part of our platform, you agree to the practices described below.

Skol Casino is operated by White Hat Gaming Limited, a company registered in Malta (registration C73232, 85 St John Street, Valletta VLT1165), together with our group company White Hat (Holdings) Limited, registered in Gibraltar (registration 109784), which supports our marketing, systems development, payment processing, and customer service functions. We are licensed and regulated by the UK Gambling Commission under licence number 52894 for our Great Britain customers, and by the Malta Gaming Authority under licence MGA/B2C/370/2017 for all other customers. Skol Casino UK operations are limited to residents of Great Britain, and we do not accept players from any other jurisdiction.

Information We Collect

We collect several categories of personal data when you interact with Skol Casino, whether through our website, the Skol app, or customer support channels. This helps us verify your identity, process transactions, and deliver a safe gaming experience.

• We gather registration details such as your name, date of birth, address, email address, and phone number when you complete Skol register steps.
• We collect financial information relating to your Skol deposit and Skol casino withdrawal activity, including payment method details for Visa, Mastercard, Trustly, PayPal, Skrill, and Neteller.
• We track your gameplay history across our slots, live casino, table games, and jackpot titles to manage your account and administer bonuses.
• We record technical data including your IP address, device type, browser, and login timestamps whenever you use Skol login or access your account through the Skol casino app.
• We keep records of your communications with our support team, including any Skol casino live chat transcripts or emails sent to support@Skol Casino.com.
• We may collect verification documents, such as proof of identity and address, to comply with our regulatory obligations and affordability checks.

How We Use Your Information

We use the personal data we collect for a range of legitimate business purposes connected to operating Skol Casino online safely and legally.

• We use your data to open and manage your account, process your Skol deposit and withdrawal requests, and verify your age and identity.
• We use your gaming activity to award loyalty points under our Level-Up Rewards programme, calculate your Skol bonus eligibility, and apply wagering requirements correctly.
• We use contact details to send you information about your Skol casino bonus, Skol free spins, Skol no deposit bonus offers, or a Skol promo code, where you have opted in to receive marketing.
• We use technical and behavioural data to detect fraud, prevent money laundering, and support responsible gambling monitoring.
• We use your information to respond to enquiries, resolve disputes, and improve our Skol casino live chat and email support services.
• We may use aggregated, anonymised data to produce internal Skol casino reviews and improve our game offering, including our slots, live casino, and jackpot libraries.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within the Skol casino app to remember your preferences, keep you securely logged in, and analyse how you use our services. Cookies also help us understand which promotions, such as a Skol bonus code or a Skol casino no deposit bonus, perform well with our players. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our site, including automatic Skol login functionality.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with carefully selected partners where necessary to operate Skol Casino effectively and lawfully.

• We share data with payment providers to process your Skol deposit and Skol casino withdrawal transactions securely.
• We share information with regulatory bodies, including the UK Gambling Commission and the Malta Gaming Authority, as required by law.
• We may share limited data with our Skol casino affiliate partners for the purpose of tracking referrals, subject to appropriate data protection safeguards.
• We may share information within our corporate group, including with operators of Skol casino sister sites, strictly for compliance, fraud prevention, and responsible gambling purposes.
• We share data with identity verification and fraud-prevention services to confirm your eligibility to play and withdraw funds.

Where we mention Skol casino sister sites, we want to be clear that any shared information is limited to what is necessary for security and regulatory compliance, and we never share your data purely for commercial gain without your consent.

Data Security

We take the security of your personal data seriously and apply industry-standard technical and organisational measures to protect it against unauthorised access, loss, or misuse. Customer funds are held at the UK Gambling Commission's medium level of protection, meaning your balance is kept separate from our operating funds, though this does not constitute a legal trust. We encrypt sensitive data in transit and restrict access to personal information to authorised staff who need it to perform their duties, whether they support our website, our Skol app, or our customer service team.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards as required by gambling regulations, anti-money laundering laws, and tax obligations. If your account becomes inactive for 12 months, we will notify you before applying any dormancy deductions, and we retain relevant records even after account closure to meet our legal and audit requirements.

Your Rights

Depending on your location and applicable law, you have a number of rights regarding the personal data we hold about you.

• You have the right to request access to the personal data we hold about you.
• You have the right to ask us to correct inaccurate or incomplete information.
• You have the right to request that we delete your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain types of processing, including marketing communications about a Skol bonus or Skol free spins offer.
• You have the right to withdraw consent at any time where processing is based on consent.
• You have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your data properly.

To exercise any of these rights, you can contact our support team via Skol casino live chat, available 24/7, or by emailing support@Skol Casino.com. We aim to respond to all verified requests within the timeframes required by applicable data protection law.

Children's Privacy

Skol Casino online services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete it and close the associated account.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of Skol Casino, including logging in through Skol login or using the Skol casino app, after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this privacy policy, how we handle your Skol casino login details, your Skol deposit or Skol casino withdrawal history, or any other aspect of your personal data, please reach out to our team via email at support@Skol Casino.com or through our 24/7 Skol casino live chat. We are here to help and remain committed to safeguarding your privacy every time you play with us.